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This store has earned the following certifications.
Olee Sleep Mattresses / twin mattress
The TERISTE mattress pillowtop layer is made of breathable polyester, ensuring air circulation and keeping you cool and comfortable all night. Whether it’s a hot summer day or a cold winter night, it regulates your sleep environment to ensure a restful night.
With a unique memory foam layer, the TERISTE mattress conforms to the contours of your body, evenly distributing weight and relieving pressure points. This ergonomic design suits various body types and sleep preferences, providing both comfort and support to help prevent back and neck pain. Enjoy a deeper, more restorative sleep.
Made from the highest quality materials, the TERISTE mattress is CertiPUR-US and Oeko-Tex Standard 100 certified. Every aspect, from the soft surface to the supportive core, is designed to enhance the quality of your sleep, ensuring a luxurious and safe sleep environment.
The TERISTE mattress is available in various sizes, conveniently packed in a box for easy transportation and installation. Simply open the plastic bag, disassemble the mattress, and wait 72 hours for full expansion. For convenience, a washable cover is included, allowing you to regularly clean and maintain a healthier sleep environment.
TERISTE is committed to comprehensive warranty and excellent customer service. We offer a 10-year warranty and 24/7 customer support. Trust that your satisfaction is our top priority, and you can always come to us with any questions or concerns after receiving the product.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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